Privacy Policy

Last updated: August 19, 2026

This Privacy Policy explains how Planta IA Advisory handles personal information when you visit our website, contact us, or purchase our software products.

Information we collect

We may receive information you provide directly, such as your name, email address, organization name, and the contents of messages you send through our contact channels.

Purchases are processed by Paddle, our Merchant of Record. Paddle may collect payment, billing, tax, and transaction information as necessary to process your purchase and meet legal obligations. We do not receive or store your full payment-card details.

How we use information

We use information to respond to inquiries, provide purchased software and related support, maintain our website, prevent fraud or misuse, and comply with applicable legal, accounting, and tax requirements.

Local software and customer documents

Our downloadable products are designed to run in the buyer’s own environment. We do not receive, host, inspect, or process the documents that you index or search using the software unless you separately choose to provide them to us for support purposes.

Service providers

We may rely on service providers for website hosting, source control, payment processing, communications, and operational support. Those providers process information only as needed to provide their services and under their applicable terms and privacy practices.

Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including support, recordkeeping, legal compliance, dispute resolution, and enforcement of agreements.

Your choices

You may contact us to request access to, correction of, or deletion of personal information that we control, subject to applicable law and legitimate recordkeeping obligations.

Changes

We may update this Privacy Policy from time to time. The current version will always be available on this page with its effective date.

Contact

For privacy questions or requests, please use ourcontact page.